Implement a Lifestyle
Questionnaire /
Lens Recommendation Menu
The Patient Lifestyle Questionnaire and Doctor's
Lens Recommendations Menu are printed on both
sides of a single sheet of paper, along with
a description of our guarantees and an optical
shop discount coupon. This four-part document
travels with the patient throughout the visit.
In addition to being an
efficient means of transferring information between
team members, the lifestyle questionnaire engages
the patient in thinking about the importance and
use of eyewear in his life.
The technician gives the sheet to the patient after
the initial evaluation is completed. While waiting
to see the doctor, the patient fills out the lifestyle
questionnaire. Patients take the questionnaire
very seriously and welcome the chance to discuss
it with their doctor. The patient is given the
opportunity to express his needs, and physicians,
myself included, respond to them with sound recommendations.
I use the lens menu as a checklist and briefly
explain any feature that I recommend. When I bring
the patient to the optician, I hand over the sheet
with my, recommendations. |