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Successful Dispensing in an Ophthalmology Environment: Ten Golden Rules

THE PATIENT LIFESTYLE QUESTIONNAIRE

Examples of What to Ask and Why

  • Are you bothered by glare from any of the following: night driving, sunshine, fluorescent lights, computer screens?

    - WHY: Helps pinpoint whether the patient will benefit from an antireflective or other lens coating, variable tint optics, sunglasses, etc.

  • Does your work entail unusual visual demands due to: distance, position, lighting, other? What are your hobbies: cards, woodworking, bingo, fishing, golf, gardening, other?

  • - WHY: The more accurate a picture the doctor has of her patients' visual needs, the more precise and useful the recommendation will be. The answers to these lifestyle questions can point the doctor toward a recommendation of computer glasses (for work at intermediate distances), safety glasses (woodworking), polarized lenses (fishing), etc.

  • Are you happy with your current glasses?
    If "no," what improvements would you like?

  • - WHY: Pinpoints needs that aren't being met. Allows patients to voice their concerns and involves them in the decision-making process.

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This article is from the Mayl '01 issue of Refractive Eyecare
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